1. Home
  2. Help & Support
  3. Help & advice options
  4. Advice options for members

When considering whether you’re on track for retirement, at some stage you may need information or advice to help you better prepare your super savings for the future.

Here are some options to help you find the information to help you better understand your super and keep preparing for your future. 

  • I prefer to learn by doing my own research first
  • I have a few simple questions for someone to help me understand the best options for my account

      • For questions that take into account more of your personal circumstances, sometimes it helps to talk to an expert.

      As part of the services we offer to members, we’ve arranged for a specialist team* of financial advisers to provide advice to you over the phone. As a member, there is generally no cost to you when using this service for advice relating to options about your account in our fund, e.g super contributions, investment options, benefit options, or insurance cover - this is known as intra-fund advice. A fee may apply if advice is provided outside the intra-fund advice scope.

      *Please note: Intra-fund advice services are not currently available for Accumulate Plus and Retirement Access accounts but are expected to resume in early 2022.

      For intra-fund advice for Defined Benefit members, please call us and ask to speak with the Advice team. 
       

      *Advice relating to our Defined Benefit divisions is provided by Mercer Financial Advice (Australia) Limited (ABN 79 153 168 293, AFSL 411766).

  • I'd like more detailed advice and information to plan for my future

      • Deciding on more comprehensive advice from an authorised financial adviser is an option many consider, particularly in the lead up to retirement.

      Getting advice that considers your unique personal circumstances may help you plan for funding your lifestyle when you decide to stop working. It could also help you identify and prepare for significant events that can happen along the way, which may impact your long-term finances.

      As a member, it may be even easier for you to seek financial advice, with the option to have the fees you agree with any authorised financial adviser of your choice deducted from your super account balance rather than your take-home pay, when the advice is about your account in our fund. This can be a tax-effective way to pay for financial advice.

      For more information, including terms and conditions, refer to our request to pay advice fee form.
       

      Note: Advice fees cannot be deducted from a defined benefit account, but a fee in relation to defined benefit advice can be deducted from an Accumulate Plus or Retirement Access account if you have one.