Updated 3 November 2022
We have been working with the fund’s member administrator to deliver a refreshed statement, where you will see important details with key visuals that allow for ‘at a glance’ awareness.
Your statement has been sent to you according to your selected preferred communication method (print or electronic).
Statements were sent depending on your membership:
It's important that you receive and understand your statement. If you don't receive your statement within 10 working days of these dates, or if you have any questions about your statement or account, please call us on 1800 023 928.
We are committed to ensuring your account information remains secure and accurate. Our latest edition of Group Super News, the newsletter that is sent with statements (and available online), provides more information about how account identification is used to protect your super against fraud.
If you have any questions about your account with Group Super, you can call our Helpline on 1800 023 928 between 8am–7pm (AEST/AEDT) Monday to Friday, or contact us online.